Overview
Ledger.com/Start is the dedicated onboarding page for Ledger hardware wallets. It's the first step for new users and a reliable reference for existing owners who need to reinstall Ledger Live or refresh setup instructions. Starting here ensures you download authentic software, follow Ledger’s recommended sequence, and avoid phishing sites that imitate official downloads.
Step‑by‑Step Setup
Follow these steps exactly to initialize your device and connect Ledger Live securely. The process takes a few minutes but sets the foundation for long‑term safety.
- Open Ledger.com/Start: choose your platform (Windows, macOS, Linux, iOS, Android) and download Ledger Live only from that page.
- Install Ledger Live: run the official installer and follow on‑screen prompts to complete installation.
- Connect your device: plug in the Ledger hardware wallet using the supplied cable or pair via Bluetooth for compatible mobile devices.
- Create a PIN on the device: enter a secure, memorable PIN directly on your Ledger screen—never on your computer or phone.
- Write down your recovery phrase: record the 24‑word seed on the supplied card or a hardened backup. Store it offline and never share it.
- Complete initial sync: open Ledger Live, allow it to detect your device, and add accounts to view balances and manage assets.
Troubleshooting & Common Questions
Most setup issues are simple to resolve. If the device isn’t detected, swap the USB cable, try a different port, or restart the app. If Ledger Live requests an update, complete the firmware update on the device before proceeding. Remember: Ledger will never ask for your full 24‑word recovery phrase online—if prompted, stop and verify you’re on Ledger.com/Start.
Security Best Practices
- Always start at Ledger.com/Start to avoid spoofed downloads.
- Keep Ledger Live and your device firmware up to date to receive security fixes.
- Store recovery phrases offline on paper or metal; consider geographically separate backups.
- Use an app password and a unique device PIN. Never reuse PINs from other services.
- Verify transaction details on the device screen before confirming any send operations.
Why the Official Start Page Matters
Attackers often clone Ledger pages to trick users into entering seeds or installing malicious software. By bookmarking Ledger.com/Start and always following its links, you reduce the risk of interacting with impostor sites. The official page also links to troubleshooting documentation and contact options that can help you recover from setup mistakes safely.